SETC SERVICES
Management Consultation
Strategies Consultation
• Initial Assessment and Discovery
• Assisting in defining the strategic goals
• Auditing current operations
• Assisting in Strategy Development
• Assisting in the Implementation Planning
• Supporting the Management of Change and Execution
• Performance Monitoring and Evaluation
Processes
• Auditing current processes and measuring processes capability and control
• Establishing processes from scratch to facilitate work-flow
• Assisting in evaluating and/or setting departmental targets
• Providing problem solving approaches using six sigma tools (including waste)
Managing Performance
• Assisting concerned parties to achieve business targets
• Read and analyze team’s performance
• Deal with and elevate poor performance
• Managing team effectively
Voice Analysis
• Analyzing voice of the customer (identifying customer needs)
• Analyzing voice of the employee (Employee Satisfaction)
• Analyzing voice of the organization and voice of the process